Outsourcing Considerations Key Business Drivers

• Concern over the focus on SOX compliance and the internal controls around the sales tax compliance process
  • Inconsistent compliance quality
  • Inadequate metric/quality reporting
• The tax department needs to increase its focus on audits, tax strategy and business activity taxes, but resources are devoted to the sales tax compliance process
• The legal entity structure complicates the compliance process
• A paperless environment for analysis and audits would be beneficial
• The tax department has difficulty getting the IT support and investment needed for its initiatives
• Including proper data management to support audit
• Experiencing personnel turnover within the tax department
• Insufficiently trained staff - lack of tax compliance and substantive tax knowledge
• Existing compliance processes are struggling to cope with growth
• The company is using or is moving towards the use of outsourcing to reduce costs and access better technology, processes or expertise